Privacy Policy
Last updated: June 20, 2025
Your privacy is important to us. This policy explains how Pace Perfect collects, uses, and protects your personal information.
π Information We Collect
To provide you with personalized marathon training plans and related services, we collect the following types of information:
Personal Information
- Contact Details: Name, email address, phone number (if provided)
- Demographics: Age, gender, location (for weather considerations)
- Account Information: Username, password (encrypted), profile preferences
Training & Performance Data
- Fitness Information: Current fitness level, running experience, injury history
- Goal Setting: Target marathon, goal finish time, training preferences
- Progress Tracking: Workout completions, pace data, training feedback
Technical Information
- Usage Data: Pages visited, features used, time spent on site
- Device Information: Browser type, operating system, screen resolution
- Analytics: Website performance metrics (via Google Analytics)
π― How We Use Your Information
We use your information to deliver and improve our marathon training services:
- Training Plan Generation: Create personalized marathon training schedules based on your goals and fitness level
- Communication: Send training plans, progress updates, and motivational content via email
- Customer Support: Respond to inquiries, troubleshoot issues, and provide training guidance
- Service Improvement: Analyze usage patterns to enhance our platform and develop new features
- Marketing (Optional): Send training tips, race recommendations, and product updates (you can opt out anytime)
- Payment Processing: Handle subscription payments and billing inquiries securely
- Legal Compliance: Meet regulatory requirements and protect against fraud
π€ Information Sharing & Third Parties
We work with trusted service providers to deliver our services. We never sell your personal data.
- SendGrid: Email delivery for training plans and notifications
- MailerLite: Marketing email campaigns and newsletters
- Google Analytics: Website usage analytics and performance tracking
- Stripe: Secure payment processing for subscriptions
- Facebook Pixel: Ad performance measurement and retargeting
- Hosting Providers: Secure data storage and website hosting
All third-party providers are required to maintain the confidentiality and security of your information and may only use it for the specific services they provide to us.
π‘οΈ Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmitted to and from our servers is encrypted using SSL/TLS
- Access Controls: Strict limitations on who can access your personal data
- Regular Audits: Ongoing security assessments and vulnerability testing
- Secure Infrastructure: Data stored on secure, regularly updated servers
- Password Protection: Strong password requirements and secure authentication
βοΈ Your Privacy Rights
You have comprehensive control over your personal information:
Access Your Data
Request a copy of all personal information we have about you
Correct Information
Update or correct any inaccurate personal information
Delete Your Data
Request deletion of your personal information (right to be forgotten)
Data Portability
Receive your data in a portable format to transfer elsewhere
Opt-Out Options
Unsubscribe from marketing emails and disable analytics tracking
Restrict Processing
Limit how we use your information in certain circumstances
πͺ Cookies & Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for basic website functionality and security
- Analytics Cookies: Help us understand how you use our site (Google Analytics)
- Preference Cookies: Remember your settings and personalization choices
- Marketing Cookies: Track ad performance and enable retargeting (with consent)
You can control cookie settings through our cookie banner or your browser settings. Disabling certain cookies may limit website functionality.
π International Data Transfers
Your information may be processed and stored in countries other than your own, including the United States. We ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Adequacy decisions recognizing equivalent privacy protections
- Certification schemes like Privacy Shield successors
πΆ Children's Privacy
Our services are designed for adults (18+) and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.
π Policy Updates
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will:
- Notify you via email of significant changes
- Post updates on our website with the effective date
- Provide a summary of key changes when applicable
π§ Contact Us
Questions about this privacy policy or how we handle your data?
We're here to help and committed to transparency.
neil@racehacker.comResponse time: Within 24-48 hours for privacy-related inquiries